When trying to open/import a PowerPoint file into an open MimioStudio Notebook I get an error message that says “Unable to load file”, what to do?

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If the error message “Unable to load file” appears when trying to open/import a PowerPoint file the most likely cause is that PowerPoint is not installed and/or activated on that computer. Try opening the file directly in PowerPoint. If that succeeds, try again to import/open the file into MimioStudio. Should the error message reappear please contact Boxlight Customer Support.
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What is USB-C and how do I connect my device to it?

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USB-C (official name “USB Type-C”) is a new version of the USB standard. Many manufacturers are moving to USB-C, with Apple being the most prominent and moving the fastest. The main benefit of USB-C is that it is reversible—there is no top-versus-bottom. An abundance of technical detail is available on Wikipedia. All Boxlight and Mimio USB cables have the USB Type-A connection at the computer end. Connecting a computer’s USB-C port to the existing
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I am seeing the message “mimio-studio-10.0-en.pkg can’t be opened because it is from an unidentified developer.”

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This will happen with Mac OS 10.8 +.  Go to the Security and Privacy section and make sure that “Allow applications downloaded from:” is set to “Anywhere.” Alternately, you can approve just Mimio to be able to be installed. All you should need to do is ctrl+click or right-click on the install file and select “open” from the contextual menu. This time, you’ll see a different pop-up instead of a
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I am trying to install MimioStudio on my D drive. During the installation, I am prompted with an error that my C drive does not have enough room. How can I fix this?

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During the installation of MimioStudio, the installer puts 200MB of files into the Windows temp directory, which is located on drive C by default. Solution 1 The temp directory in Windows often contain files from previous software installations that are no longer needed. You can delete unnecessary files in the temp directory and reinstall MimioStudio. Click Start. Select Run. Enter %TEMP% and click OK. Delete any unnecessary files. Reinstall MimioStudio.
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How can I use a keyboard while using MimioStudio on a Mac?

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Shortcut keys to trigger keyboard tools are no longer supported in MimioStudio 10 on Mac 10.6 and above. Users can add the keyboard to the Mac menu bar by going into “System Preferences” -> “Language and Text” -> “Input Sources” tab and checking the “Keyboard and Character Viewer” input source. The icon to launch the keyboard viewer will appear on the menu bar.
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