• Verify you are correctly in Capture Mode. If all stylus pens show up black, MimioStudio is most likely configured in Interactive Mode and needs to be reconfigured into Capture Mode.
• Check the stylus color settings in MimioStudio. Select Tools > Settings from the Notebook pull down menu, then select Ink Capture on the left to confirm the color settings for the individual pens. NOTE: You must have a Mimio device connected to your computer to view and modify the pen settings.

1. In Windows, open Mimio Notebook > Tools > Settings.
2. In Mac, open Notebook from the Apple header > Preferences > Settings.
3. Select Ink Capture on the left side of the MimioStudio Settings dialog.
4. Select the Pens of your choice and adjust how it will appear on the Mimio Notebook page, according to color and thickness.
5. Select OK.

Changing pen color and thickness:

1. In Windows, open Mimio Notebook > Tools > Settings.
2. In Mac, open Notebook from the Apple header > Preferences > Settings.
3. Select Ink Capture on the left side of the MimioStudio Settings dialog.
4. Select the Pen of your choice and adjust how it will appear on the Mimio Notebook page, according to color and thickness.
5. Press the Ok button.

NOTE: Changing the pen thickness will make the virtual ink thicker or thinner within Mimio Notebook.

• Verify Mimio Notebook is in Capture Mode. When in Capture Mode, there will be a status message in the lower left corner of Mimio Notebook identifying that you are connected to a Mimio device. Additionally, when in Capture Mode, you will see an image of the Mimio device on the Notebook page as well.
• Verify the Mimio system works with your stylus pens. If the Mimio works with the pens, but the eraser does not work, try replacing the battery (if using Xi). If a new AAA battery is installed and the eraser still does not work, contact Technical Support for a warranty service RMA.

• Verify Mimio Notebook is in Capture Mode. When in Capture Mode, there will be a status message in the lower left corner of Mimio Notebook identifying that you are connected to a Mimio device. Additionally, when in Capture Mode, you will see an image of the Mimio device on the Notebook page as well.
• Verify the Mimio system works with your stylus pens. If the Mimio works with the pens, but the eraser does not work, try replacing the battery (if using Xi). If a new AAA battery is installed and the eraser still does not work, contact Technical Support for a warranty service RMA.