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Preguntas frecuentes

1. What is the difference between the Mimio Xi device and the MimioCapture device? Read More >>
   The Mimio Xi system is used with a projector, which allows you to display your computer screen on the whiteboard. You can directly interact with lessons and presentations using the Mimio Xi stylus. The MimioCapture system is an accessory to the Mimio Xi device, which allows you to capture dry erase notes or drawings directly from the whiteboard using the MimioCapture pens. A projector cannot be used with the MimioCapture system.
2. The MimioCapture pens are showing incorrect colors in MimioStudio™ Notebook. Read More >>
   It is possible that the colors have been changed in the settings within MimioStudio Notebook. Check the stylus color settings by going to Tools > Settings > Ink Capture > Pens (on a PC), or Notebook > Preferences > Ink Capture > Pens (on a Mac).
3. The pen/eraser for the MimioCapture system is not working. Read More >>
   If one of the pens or the eraser for the MimioCapture system does not seem to be functioning correctly, try replacing the battery. If replacing the battery does not resolve the issue, try using one of the other MimioCapture pens, or borrow an eraser from another classroom to see if you get the same result. If you determine that the pen or eraser is defective, contact customercare@boxlight.com for additional troubleshooting.

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