Guides, Specifications, and Documentation

Need extra guidance? Check out our additional resources: Spec Sheet | Hardware Reference Card | Re-syncing Guide

Common FAQS

1. The light on the MimioPad™ tablet is solid amber and the device will not work. Read More >>
   If your MimioPad tablet is displaying a solid amber light, it means that it is not paired to the MimioHub receiver. On your computer, make sure the MimioHub receiver is inserted into a USB port and that it’s solid green. From there, open MimioStudio Notebook and go to Tools > Settings > Classroom Devices (on a PC), or Notebook > Preferences > Classroom Devices (on a Mac). If the MimioHub receiver is working, it will show “MimioHub – Connected” in the list. Keep this window open and then hold down the amber light on the front of the MimioPad tablet for approximately 20 seconds. Once that is done, the MimioPad device should show up under Classroom Devices as “Available.” Select it and click the “Connect” button in the bottom right corner of the window. The light on the device will now turn green and it should function properly. If you still cannot get the unit to connect after following these steps, contact customercare@boxlight.com for additional troubleshooting.
2. How do I make the MimioPad tablet a teacher device or a student device? Read More >>
   Open MimioStudio Notebook and go to Tools > Settings > Tablet Devices (on a PC), or Notebook > Preferences > Tablet Devices (on a Mac). Once there, right click on the device in the list, and you will be able to select it as a teacher or a student device. If you do not see anything in the Tablet Devices list, make sure that your MimioPad tablet is paired to the MimioHub receiver and shows up under Tools > Settings > Classroom Devices (on a PC), or Notebook > Preferences > Classroom Devices (on a Mac).

Note: The MimioPad 2 tablet requires version 10 or higher of MimioStudio™ software to function properly.

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