If you are having issues with an inserted PDF, the “Enable Protected Mode at Startup” option may need to be disabled in Adobe Reader.
- Launch Adobe Reader and select Edit > Preferences.
- Select General for Adobe Reader X or Security (Enhanced) for Adobe Reader XI from the left navigation pane.
- Under application startup, uncheck the “Enable Protected Mode at Startup” checkbox.
If that this still doesn’t resolve the issue, go to the following path:
Start Menu > Printers and Faxes
Right click on Mimio Print Capture and select Printer Properties.
Go to the “Advanced” tab and disable the “Enable advanced printing features” option and click on “Apply.”